Silicon Valley Technology Commentary & Archives · Est. 2006 3,031 Posts · 2006–2026

April 16, 2010

April 16, 2010 · 4 MIN READ · BY LOUIS GRAY

It's Time for A Digital Used Book Store on the iPad

It's Time for A Digital Used Book Store on the iPad

While many of us may be wrestling with defining the role Apple's new iPad will play in our digital ecosystem, in a world of smartphones, fully-powered laptops, netbooks and single-use devices (like Kindles), there's no question it is a very good platform for reading, especially due to the availability of the iBooks application and the many titles available on Apple's iTunes Store.

On Thursday, April 8th, at the iPhone OS 4 event, Apple announced more than 600,000 iBook titles were purchased following the iPad's debut, and it's likely that number is now approaching or has just passed 1 million. But unlike music files, which are often listened to over and over again, books are rarely read more than once, and, at least in the offline world, there has always been a side business of selling and purchasing used books, or passing older titles to family members. In the digital world, however, this is not an option at all, and it's high time this changed.

My mother and I share an interest in Stephen King books. I can't say who was addicted to the world's best horror writer first, she or me, but it has practically become second nature to pass along our books when completed. But she has "early adopter syndrome" when it comes to his work, while I tend to wait until the paperback version arrives. If she doesn't wait, as was the case with King's recent Under the Dome, weighing in at more than 1,200 pages, the massive tome can find its way into my bookshelf, where it sits and taunts me with the width of two complete local Yellow Pages. Just imagine trying to cram that particular book as reading material on the plane, and even the price, $33, seems to be out of control. But Apple offers the same book, in digital edition, for half the price, $16, for the iPad.

The Four Books in My iBooks Library, to Start

But, as with all of Apple's digital purchases through iTunes, there is no option to share beyond just me. I can send the iBook or iTunes album as a gift for its full price, or I can send money or gift cards, but it's just not the same. If I am done with an iBook, I should be able to designate a recipient and send it to them, relinquishing my own rights to the iBook, and enabling Apple to charge the recipient a reduced price for their acquiring a "used" book. After all, I am just going to delete the iBook anyway, or let it continue to sit, unused, gathering digital dust on my hard drive, once I am done.

Apple's much-discussed Digital Rights Management (DRM) could be used to ensure that when I pass along the iBook, that it is erased from my machine, exactly as they do with rented iTunes movies that have crossed the imposed 30-day limit for viewing. And the receiver of said used iBook would always have the option to refuse the gift, declining without giving Apple another dime.

Is there risk to this proposal? Of course. There's always the potential that user groups could be made online for digital cheapskates to beg for used versions of iBooks instead of paying full price. But these are the same people who likely purchase used books from Amazon, or might be willing to pay a few dollars instead of getting the book free offline.

Apple has already had to do battle with countless record company executives, book and magazine publishers, and film studios to bring their content into the iTunes Store. After a slow start, the iTunes Store can be counted on to find practically any artist or title - with some exceptions, of course. The media industry's position, thus far, has been less innovative, and more in favor of preserving their old ways, hoping that Apple's iPad and iTunes ecosystem can help drive them premium prices. But premium prices don't work for all, and the way we have been consuming and sharing media for decades offline should be replicated here. I don't want to fill up my bookshelf with these monstrous books just to get the opportunity to hand them off down the road. I want to use what I think is the most versatile platform for reading books (and doing much more), but still have the option to share the content forward when I am done.

So, Apple... you just might have the best hardware device for books today. You have the most discussed and possibly most successful digital devices on the market today. You have an incredible number of titles available through iTunes. It's time to open up new opportunities for revenue for you and your partners, and give greater flexibility to your customers. I would absolutely be more than pleased to share with my friends some of the books I have been reading, once I am done. Find a way for me to do so.

Editor's Note: Jeremy Toeman of LIVEdigitally had a similar idea last year, related to the Kindle: Where’s the Kindle Used eBook Store?
April 16, 2010 · 3 MIN READ · BY LOUIS GRAY

Ads? Check. @Anywhere? Check. Chirp? Check.

Ads? Check. @Anywhere? Check. Chirp? Check.

In November, when Twitter COO Dick Costolo (@dickc) promised ads that we would "love" were on their way to the popular status update service, I promised to embrace the move, assuming the content was relevant. Now that Twitter's "Sponsored Tweet" model has been revealed, and promotional updates can be seen in various search results, we're seeing the tip of what should become a consistent and growing revenue stream for the much discussed San Francisco start-up.

The news of the Sponsored Tweets platform came in a week of delivery for the company, who held its first developers conference on Wednesday and Thursday, talking to the somewhat shaken community, explaining their direction and plans to make more opportunities for them to tap into the company's massive real-time ecosystem. The week also saw them begin the roll-out of their @Anywhere platform, bringing elements of Twitter to the rest of the Web, this Web site included. (For example, mouseover @louisgray or @rsarver and see what happens.)

The most interesting news out of Chirp came from two things: the promise of a new API that delivered live content streaming (See @jesse: Twitter Announces Live Social Graph Streams) as well as the delivery of a new option for developers, dubbed annotations. (See @scobleizer: Developers: how will we all get along with Twitter’s annotation feature?) The combination of these two pieces means not that Twitter will be reducing the need for developers' products, but giving them more access to more data more quickly, with the option to extend information well beyond their famous 140 character limit.

For some, the metadata around Twitter's data will always be more interesting than the short updates themselves. We can know, for instance, when you said something, the location from which you said it, what client you were using, and whether it was in reply to someone else to continue a conversation. Those are things we have taken for granted - the basics. With annotations, we can now go well beyond. Additionally, the elimination of latency and polling should let aggressive clients like TweetDeck and Seesmic get even more robust, as they can focus on adding more features, not on band-aids to work around what have been slow elements in Twitter's infrastructure.

You Can Get to a Sponsored Tweet If You Look Hard Enough

Despite my not having attended Chirp, I saw the onslaught of updates from those participating and attending through their various streams. Their viewpoint of the service having just completed the event looks much stronger than it did going in, when the news of official mobile clients from Twitter threatened to drive down developer morale. Hopefully this means future releases that are even more innovative which I can get to review here.

As for those ads? Right now, they are incredibly hard to find. Twitter is starting slow, letting big brands be the testbed before opening up to the world, as AdWords has. You can find a Starbucks ad when you search for coffee, for example, but for the most part, you won't see a Sponsored Tweet unless you try hard. Over time, I expect this will change, even as Twitter moves to make them more pervasive in search results and in third party clients. So not only am I fine with how they're being run so far, but their impact is small - except to show that Twitter is serious about revenue, just like we always hoped they eventually would be.

After the announcement of the ad platform, I got an e-mail from one reader, who said, "Still waiting for your post on Twitters Biz Model." When I pointed to my November post, asking "... that was in November of 2009. Do I need a new one?", he responded: "Ha! Touche. I forgot that you're one of the few who actually write presciently."

I can't say it's a level of prescience. It's just common sense. And Twitter, despite its challenges, is progressing on the right path. In a few years, you just might look back and say, "Remember when?"

Disclosures: I am an unpaid advisor to MyLikes, a company which also allows Twitter users to post sponsored Tweets in their stream. I also advise SocialToo, which would benefit from the new API options, and is @Jesse's company.

April 15, 2010

April 15, 2010 · 1 MIN READ · BY LOUIS GRAY

Twazzup Opens Up Twitter Web Client, Launches Insights

Twazzup Opens Up Twitter Web Client, Launches Insights

Three months after being prematurely unveiled in early beta, Twazzup's Twitter feature-rich Web client, now called a "reader", has opened up to the public, at http://reader.twazzup.com/. The Reader goes beyond Twitter's standard interface, highlighting those you engage with most often, displaying rich media and showing live sentiment analysis and a tag cloud for every page you visit, including specific individuals or search terms. Despite its many different options, Reader loads quickly and brings more sense to your stream, helping to break out photos, video and links.

In addition, Twazzup is debuting a new product called "Insights". Based on data sourced from Twitter's firehose, Insights aims to offer real-time reports and alerts, edging into the crowded social media influence and measurement space. The reports show activity by day or by hour including the number of participants, unique links, original tweets and retweets.

Twazzup Results for "American Idol"

The third leg to their three-legged stool is there focus on "real-time news", born out of their original Twazzup service, which stepped beyond Twitter search, and launched just over a year ago today, on April 13, 2009. Their real-time news service displays search results alongside live pictures, influencers, hashtags and news items. (See "Ash Cloud" or "American Idol" for examples)

The tie-in between search, the stream and measurement makes the trifecta very interesting. Twazzup certainly seems to be unafraid to compete directly with Twitter on their turf, and they are making a compelling case through differentiation.

Twazzup can be found on Twitter at @twazzup and is headed by Cyril Moutran @mocy.

April 13, 2010

April 13, 2010 · 2 MIN READ · BY LOUIS GRAY

Advisory News: MyLikes Announces Funding, Advisory Board

Advisory News: MyLikes Announces Funding, Advisory Board


Today, MyLikes, formerly Likaholix, announced they have raised more than $600,000 in funding from former Googlers, and the addition of a few names to their advisory board, myself included. As you know, I've been watching Likaholix (and now MyLikes) since their launch in March of 2009, and outside of the blog, I have had numerous conversations, by phone, e-mail and in person, with co-founder Bindu Reddy on the company's progress, morphing from a social recommendation engine, to one focused on word of mouth advertising for the Web. It will be a fun challenge to have a helping hand in the company's move to the next stage.

As I have said many times here, I am not a fan of unfocused advertising or low-quality ads and for the most part, I am not a fan of advertising for advertising's sake. But I am a big fan of relevancy, and leveraging one's social graph to discover what people are not just liking, but recommending, and actually buying. Those are reasons I have been working with my6sense on relevancy, and what attracted me to sites like FriendFeed and Likaholix in the first place - as well as Blippy, where I am a happy oversharer of my actual purchasing history.

MyLikes Lets Me Select Available Advertisers And See Potential Revenue

MyLikes' attraction to me is the platform's ability to have people act as influencers in their community, promoting items and services that make the most sense for them, to their friends, and getting rewarded for spreading the word. It's something I do informally all the time as I praise some products and ignore others, and while I may not be the perfect target for this kind of affiliate model, others are finding the approach to be significantly improved, in terms of click-through rates and payouts, than standard keyword advertising.

Creating an Ad in MyLikes for Google Apps

The Ad, via MyLikes, Posted to Twitter

Ads on influencers' blogs or tweets or other social activity, which are hand-selected by the individual, carry much more weight than those selected by a generic ad network. And as Twitter has made a lot of noise around their own approach to revenue, enabling big companies to promote their services in the tweet stream, MyLikes lets the users benefit from similarly promoting exactly what they like and signing their name to it - extending beyond Twitter, but to blogs and other sites as well.

Given my history of not embracing off-topic advertising, I am looking forward to working with MyLikes to drive quality through the system. You can be sure I will be one of their more interactive advisors, and they will hear from me often.

DISCLOSURES: I am an unpaid advisor to MyLikes. I hold a small equity stake in the company. In addition, my6sense is a client of Paladin Advisors Group, where I am Managing Editor of New Media. My comments on the company's product are always independent, and do not pass their way in advance.